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Thursday, March 30, 2023 at 12:00pm to 1:00pmVirtual Event
Guest preferences in hospitality are changing. In this webcast, a panel of Cornell faculty and industry experts will discuss how to use data to better understand and anticipate guests’ needs, emerging guest segments and their preferences, and shifting operations and marketing to capture these new guest segments.
Ben Cary'02, VP, development, United States, Accor
Chekitan Dev, Singapore Tourism Distinguished Professor, Cornell Nolan School
Jonathan Fuentes, strategy senior manager - hospitality technology, Accenture
Klaus Kohlmayr, chief evangelist and development officer, IDeaS
Katie Moro, VP, data partnerships - hospitality, Amadeus
Halomi Sukhbaatar, CRM management consultant, YOTEL
What you'll learn
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