The instructor was not prepared for clearly explaining every step in Zotero. She had to walk herself through "remembering how to do it" while the attendees sat and watched. I am a Chromebook user and was told that there was "nothing you can do" about having this type of computer and using Zotero because it would not allow for full functions. Meaning, this workshop is entirely useless to chromebook users. This needs to be clarified because Zotero DOES allow for a chromebook extension--but the instructor is not well versed in the online format (even forgetting her own username and password). I left early, without excusing myself, because the instructor indicated no intention of addressing my concerns.