The Future of Retail: Flexible Shift Work in the 21st Century

Thursday, December 7, 2017 at 6:00pm to 9:00pm

NYC - ILR Conference Center
16 E 34th St, New York, NY 10016, USA

Eric Severson, former Co-CHRO & Senior Vice President, Gap Inc. Appointee, National Advisory Council on Innovation & Entrepreneurship

Q/A with Jose Davila ’87, Management Consultant, Organization Design Specialist, Global Human Resources Executive, ArchPoint Group

Over the past twenty years, flexible shift workers (who make up about 1/3 of all workers) have become increasingly scheduled by algorithms. Software tells managers when and how much work to give employees. In the short-term, automated scheduling may boost profits, but in the long-run, it destroys morale--and possibly competitive advantage.

Eric Severson will explain how this happened, the implications of the change, and how to find the right balance between algorithmic efficiency and human needs in the workplace of the future.

Event Type

Special Event

Departments

ILR School

Tags

NYC, ILR School

Website

https://www.eventbrite.com/e/the-futu...

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