Cornell University

Dean's Distinguished Lecture Series: Lisa Holladay, The Ritz-Carlton Hotel Company

Friday, November 1, 2013 at 1:25pm to 2:15pm

Alice Statler Auditorium
7 East Ave, Ithaca, NY 14850, USA

At The Ritz-Carlton Hotel Company, Ms. Lisa Holladay leads the organization’s brand-wide initiatives and the ongoing evolution and deployment of the global brand strategy. She is accountable for defining the guest experience, from building brand preference to on-site product and service touch points. Prior to joining The Ritz-Carlton, Lisa was with Mercedes-Benz USA where she held leadership positions in public relations, advertising and marketing.

Ms. Holladay holds a Bachelor’s degree from Clemson University and a Master’s degree from Georgetown University. She is a member of the Association of National Advertisers and the Forbes Executive Women’s Board.

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